Why Qgenx POS: how it works, start to finish.
POS runs the counter, receives merchandise by barcode and box, and gives head office one view of sales across stores. Offers, returns and loyalty all follow rules you set once.
What we ask before we configure anything
Billing problems look alike from outside. The questions below decide how POS is set up for you.
We start with questions, not features. Every answer changes a setting.
- How many stores, counters and cashiers do you run, and who approves offers?
- Do you sell loose or weighed items, or only barcoded packs?
- How do you handle returns and store credit today?
- How does merchandise reach the store, and who checks it in?
- Which reports does head office open every morning?
From your problem to a POS setup
Each answer becomes a setting, not a custom build.
| Your problem | How POS is set up |
|---|---|
| Offers differ by store | One promotion set at head office, assigned to the stores that need it |
| Returns cause disputes | Returns linked to the original invoice, with credit reuse |
| Stores receive the wrong goods | Delivery data prepared by head office, received by barcode and box |
| No view of store sales | Sales summaries and Sales Abstract |
Set up and load
We prepare the structure before anyone touches a counter.
- Company, stores and financial year
- Merchandise catalogue per store, loaded from CSV
- Tax rules and promotion rules
- Users, roles and the menus each role sees
One store first
A single store runs real bills while the old process stays available.
- Cashiers trained at the counter, not in a classroom
- Goods received by barcode against a real delivery
- Daily check of receipts, returns and totals
- Changes made while the scope is still small
What you can see afterwards
The output is operational records and reports, not a promise of percentages.
What you can check afterwards, in records you can audit.
- Printed receipts with tax calculated
- A trail from bill to return to credit
- Store availability computed from movements
- Head-office sales summaries across stores
Walk through POS with your own data.
Tell us about your current workflow, look at the product closest to the problem, and choose a 30-minute slot. A working walkthrough, not a slide deck.
- 30 minutes
- Your workflow, not ours
- No obligation