This Cookie Policy explains how QGenx Technologies Private Limited uses cookies, browser storage, pixels and similar technologies on qgenx.io and related QGenx product or service pages. We use these technologies to operate the site, remember preferences, improve performance, understand demand for QGenx products and services, and support relevant communication where permitted.
01What Are Cookies?
Cookies are small text files stored on your browser or device when you visit a website. They help a site remember information about your visit, such as session status, language choice, cookie preferences and usage patterns.
QGenx may also use similar technologies, including local storage, session storage, pixels, tags and embedded scripts. For simplicity, this policy refers to all of these technologies as “cookies”.
Session cookies expire when you close your browser and are usually used for security or temporary preferences.
Persistent cookies remain for a defined period so the website can remember preferences or recognise repeat visits.
First-party cookies are set by QGenx pages and systems.
Third-party cookies may be set by trusted providers that support analytics, video embeds, forms, support chat or advertising measurement.
02How We Use Cookies
We use cookies to make the QGenx website and related pages work properly, to improve user experience and to understand which products, services and tools are useful for visitors.
Website operation Enable page navigation, consent preferences, forms, security checks and basic website functions.
Experience improvement Remember preferences and help us understand how visitors move through product, service and tool pages.
Analytics Measure visits, page performance, referral sources and content engagement in aggregate.
Communication Support contact forms, demo requests, chat widgets and relevant campaign measurement where enabled.
We do not use cookies to store passwords, full payment card data or sensitive account credentials in plain text. Authentication and payment processing are handled through secure application flows and trusted service providers.
03Cookie Categories We May Use
The exact cookies may change as our website, SaaS products, managed services and free online tools evolve. The categories below explain the main types we may use.
Category
Purpose
Examples
Can you disable?
Strictly necessary
Required for core website or application functions.
Cookie consent, session security, form protection, load balancing.
Not through our consent panel, because the site may not work without them.
Functional
Remember choices and improve convenience.
Language preference, recently viewed pages, UI state, saved form choices.
Yes, though some preferences may reset.
Analytics
Help us understand traffic, content performance and user journeys.
Page views, device type, referral source, anonymised usage metrics.
Yes, where consent controls are available.
Marketing
Support campaign measurement and relevant outreach.
Ad conversion tags, remarketing pixels, campaign attribution.
Yes, where consent controls are available.
Support and embeds
Enable optional support, media or third-party widgets.
Chat support, video embeds, scheduling forms, map or calendar widgets.
Usually yes, but related widgets may stop working.
04Cookies Across QGenx Products, Services and Tools
QGenx builds business software, managed services and free online tools for SMB workflows. Cookies may support discovery pages for QGenx CRM, HRM, Cloud POS, Quotation & Invoice Builder, Asset Tracker, Purchase Order System, Task Manager and Vendor Reconciliation, as well as service pages for dashboards, reporting, data management, website development, image processing, presentations and reconciliation.
On public pages, cookies help us understand which product or service information visitors find useful.
On tools pages, cookies or browser storage may remember local preferences, recent settings or consent choices.
Inside authenticated software, cookies may support login sessions, security, role-based access and application preferences.
For managed services, cookies may help with contact forms, scheduling, support conversations and onboarding enquiries.
05Managing Your Cookie Choices
When cookie consent controls are available on our website, you can accept, reject or customise non-essential cookies. You can also control cookies from your browser settings.
Chrome: Settings → Privacy and security → Third-party cookies or Site settings.
Firefox: Settings → Privacy & Security → Cookies and Site Data.
Safari: Settings or Preferences → Privacy → Manage Website Data.
Microsoft Edge: Settings → Cookies and site permissions → Manage and delete cookies.
Blocking all cookies may affect login, form submission, support widgets, saved preferences and some free online tool experiences.
06Third-Party Cookies and Integrations
We may use trusted third-party services for analytics, hosting, security, payments, scheduling, customer support, embedded media and marketing measurement. These providers may set cookies when their features are loaded on our pages.
Third-party providers are responsible for their own cookie and privacy practices. We recommend reviewing their policies when you interact with embedded tools, payment gateways, maps, videos, chat widgets or external forms.
Analytics and performance measurement tools may collect aggregated usage information.
Payment gateways may use cookies for fraud prevention and secure payment sessions.
Embedded videos, forms or scheduling tools may set cookies only when those components are used or loaded.
07Cookie Duration and Retention
Cookie duration depends on the cookie type and purpose. Session cookies usually expire when your browser closes. Persistent cookies remain until their expiry date, until you delete them or until we replace them with updated cookies.
Analytics and marketing cookies are retained only for as long as reasonably needed for measurement, reporting and campaign attribution, subject to applicable law and consent preferences.
08Changes to This Cookie Policy
We may update this Cookie Policy as our website, products, services, tools and technology providers change. Updates will be posted on this page with a revised “Last updated” date.
Material changes may also be highlighted through a website notice, consent banner update or direct communication where appropriate.
09Contact Us
For questions about cookies, privacy or consent preferences, contact the QGenx privacy team.
info@qgenx.io
support@qgenx.io
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