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StoreX · Retail Management

Qgenx StoreX - Retail Management Software

Online orders, store supply and retail reconciliation, kept as two clear tracks.

StoreX gives online-order teams a packing-and-shipping back office and store-supply teams a scan-built supply and reconciliation workflow. One channel or many: each channel has one or more stores. Each track has its own screens, so nothing is blurred.

Standalone · GST-aware where relevant · Pilot before rollout

Illustrative figuresStore Store 04Route Store supply
01 · Store sales order
Illustrative figuresBoxes ScannedComplete Yes
02 · Scan and pack
Illustrative figuresNumbered By yearPacked order Invoiced
03 · Invoice
Illustrative figuresReceived YesShort and excess Recorded
04 · Receive and adjust
Illustrative figuresDaily sales Reduce shelf stoClosing stock Reconciled
05 · Sales and month-end
Store · Sales orderLIVE
StoreStore 04
RouteStore supply
StatusOpen
StatusIllustrative figures
Store 04Store
  • 09:04Uploaded straight into a sales orderDone
  • 10:16Each step feeds the nextReady
  • 11:28Dispatch to the storeNext
Illustrative figures · illustrative
Packing · Store 04LIVE
BoxesScanned
CompleteYes
IndentRaised
StatusIllustrative figures
ScannedBoxes
  • 09:04Every box scannedComplete
  • 10:16Barcodes checkedDone
  • 11:28Packing indentRaised
Illustrative figures · illustrative
Invoice · Financial yearLIVE
NumberedBy year
Packed orderInvoiced
E-way billAdded
StatusIllustrative figures
By yearNumbered
  • 09:04Invoice made for the packed orderDone
  • 10:16Numbered by financial yearDone
  • 11:28E-way bill numberAdded
Illustrative figures · illustrative
Store received · Store 07LIVE
ReceivedYes
Short and excessRecorded
AdjustmentApplied
StatusIllustrative figures
YesReceived
  • 09:04Purchase order receivedDone
  • 10:16Only short and excess in stockRecorded
  • 11:28Stock adjustment appliedStore 07
Illustrative figures · illustrative
Stock and sales · Month-endLIVE
Daily salesReduce shelf stock
Closing stockReconciled
AnalysisBy store
StatusIllustrative figures
Reduce shelf stockDaily sales
  • 09:04Sales reduce shelf stockDaily
  • 10:16Month-end closing stockReconciled
  • 11:28Goods returnsRecorded
Illustrative figures · illustrative
Capabilities

What StoreX does today.

Each capability is traced to the working product. The panel on the right shows a real label from the screen where it appears.

01

Channel product mapping

Map each channel product to the matching product in your warehouse, so orders imported from a channel resolve to the right items before anything is packed.

02

CSV order import and batches

Bring channel orders in from a CSV file and group them into batches. A batch moves through allocation and packing together, so it can be worked and checked as one unit.

03

Packing by tracking number or barcode

Packers verify each parcel by tracking number or product barcode before it closes. Labels can be reprinted when one is damaged or lost.

04

Shipment documents and manifests

Uploaded shipment PDFs are mapped to the right shipment, so each parcel carries its own document. Manifests can be printed for the courier handover.

05

Return registration and goods return

Register a return and verify the product by barcode, so what was actually received is recorded. Goods returns are kept as a movement in the store record.

06

Scan-built store supply

Barcodes and sales orders are scanned into boxes. The packing indent is raised only after every box is complete, so supply and its packing record stay in step.

07

Invoices generated

Each invoice is made for the packed order and numbered by financial year. The channel PO is updated first, then the invoice is generated, and the e-way bill number is added to it.

08

Store receiving and GRN scanning

Stock moves from the warehouse to every store. The store receives the goods and scans them, and the GRN number is updated once scanning is complete at that store.

09

Discrepancies generated

Short and excess are recorded as discrepancies against the delivery, and only those quantities change the store stock. The adjustment is applied to the store that received the goods.

10

Shop-floor display

Once received, items go to the shop floor and are displayed. Each display image is linked to the specific store, or captured and updated inside StoreX.

11

Current stock availability by store

See the stock currently available in each store after receiving, daily sales and adjustments. The figure follows those movements rather than a number typed in later.

12

Sale reconciliation and sales reports

Provisional sales are matched with the month-end sales files. A re-upload replaces that day’s sales instead of adding to them, and monthly sales reports by store follow.

13

Inventory reconciliation

Closing stock is reconciled every month, store by store, with stock-to-sale ratios by channel, store, category, size, colour, zone and state, so month-end differences are found, not assumed.

14

Credit notes and debit notes

Store-level credit notes and debit notes are generated from the month-end reconciliation, so every difference leaves a clear trail from the reconciliation to the note.

15

Employee attendance

Employee records, manual attendance and a Telegram check-in feed attendance reports for each store. We explain the limits of the check-in in the demo.

The business problem

StoreX removes these problems.

Three operating problems this product is built for. Each one is answered by a capability on this page.

01 StoreX

Online orders need verified packing and labels

Tracking-first and barcode-first packing, with label reprint.

02 StoreX

Orders from channels need batching and packing

CSV order import, batches and packing verification.

03 StoreX

Month-end stock and sales do not agree

Month-end reconciliation, with store-level credit and debit notes.

The workflow

From first step to finished record.

Five steps, in the order the work happens.

  1. 01
    Store sales order

    It starts with a store sales order. Sales orders are uploaded straight into a sales order record.

  2. 02
    Scan and pack

    Barcodes and sales orders are scanned. The packing indent is raised once every box is complete.

  3. 03
    Invoice

    The invoice is made for the packed order, numbered by financial year. The e-way bill number is added to the invoice.

  4. 04
    Receive and adjust

    Purchase orders are received store by store. Only short and excess are recorded in stock, and the stock adjustment is applied to the store.

  5. 05
    Sales and month-end

    Sales reduce the stock on the shelf each day. Closing stock is reconciled every month, with stock-to-sale ratios by channel, store, category, size, colour, zone and state.

Illustrative figuresStore Store 04Route Store supply
Illustrative figuresBoxes ScannedComplete Yes
Illustrative figuresNumbered By yearPacked order Invoiced
Illustrative figuresReceived YesShort and excess Recorded
Illustrative figuresDaily sales Reduce shelf stoClosing stock Reconciled
Store · Sales orderLIVE
StoreStore 04
RouteStore supply
StatusOpen
StatusIllustrative figures
Store 04Store
  • 09:04Uploaded straight into a sales orderDone
  • 10:16Each step feeds the nextReady
  • 11:28Dispatch to the storeNext
Illustrative figures · illustrative
Packing · Store 04LIVE
BoxesScanned
CompleteYes
IndentRaised
StatusIllustrative figures
ScannedBoxes
  • 09:04Every box scannedComplete
  • 10:16Barcodes checkedDone
  • 11:28Packing indentRaised
Illustrative figures · illustrative
Invoice · Financial yearLIVE
NumberedBy year
Packed orderInvoiced
E-way billAdded
StatusIllustrative figures
By yearNumbered
  • 09:04Invoice made for the packed orderDone
  • 10:16Numbered by financial yearDone
  • 11:28E-way bill numberAdded
Illustrative figures · illustrative
Store received · Store 07LIVE
ReceivedYes
Short and excessRecorded
AdjustmentApplied
StatusIllustrative figures
YesReceived
  • 09:04Purchase order receivedDone
  • 10:16Only short and excess in stockRecorded
  • 11:28Stock adjustment appliedStore 07
Illustrative figures · illustrative
Stock and sales · Month-endLIVE
Daily salesReduce shelf stock
Closing stockReconciled
AnalysisBy store
StatusIllustrative figures
Reduce shelf stockDaily sales
  • 09:04Sales reduce shelf stockDaily
  • 10:16Month-end closing stockReconciled
  • 11:28Goods returnsRecorded
Illustrative figures · illustrative
Who it is for

Five roles, what changes for each.

Each role has its own job in the product and a clear gain from it.

01

Packer

Verifies each parcel by tracking number or barcode.

Wrong items stopped before dispatch.
02

Store supply clerk

Scans goods into boxes for a store.

One scan updates three records.
03

Returns clerk

Registers and verifies returned products.

Returns that are recorded, not remembered.
04

Retail finance

Matches provisional sales with month-end files.

Store credit and debit notes on record.
05

HR admin

Keeps employee records and attendance.

Attendance reports without paper.
Good to know

What we do not claim

StoreX is not a public storefront, a marketplace API connector, a payment processor or an accounting ledger. The online and store tracks keep separate stock structures, and automatic synchronisation between them is not offered.

We would rather you hear this in the first conversation than find it later.

Typical first pilot

One team, one location, one month

  • A real batch imported and packed
  • Return handling tested on a few cases
  • A store’s month-end matched
  • Rules adjusted before widening
Scenarios

StoreX in practice.

Seven situations this product is built for.

Online brand

Pack what was ordered

Parcels left with the wrong item. Tracking-first packing checks the scan before the parcel closes.

  • Scan verification
  • Label reprint
  • Fewer wrong parcels
Ecommerce operations

Documents with the parcel

Shipment PDFs were attached by hand. Mapping documents to shipments gets the right one on the right parcel.

  • PDF mapping
  • Manifests
  • Less searching
Returns desk

Returns that are checked

Returns were accepted by sight. Registration with a barcode check records what actually came back.

  • Barcode verification
  • Return record
  • Reportable
Store supply team

One scan updates three records

Supply used to be keyed into the order, the pickslip and the packing list. Scanning updates all three together.

  • Scan-built supply
  • Box records
  • Fewer re-entries
Retail finance

Month-end that matches

Differences between provisional and final sales surfaced late. Reconciliation produces store credit and debit notes.

  • Month-end import
  • Store-level notes
  • Discrepancy trail
Head-office admin

Attendance without paper

Store attendance was on paper or chat. Manual attendance and a Telegram check-in feed the reports.

  • Employee records
  • Manual correction
  • Attendance reports
Store manager

Stock on the shelf matches the books

Shelf counts and the record drifted apart. Discrepancies are recorded at receiving, and the shop-floor view shows what is displayed.

  • Discrepancy record
  • Shop-floor display
  • Current stock
StoreX questions

Quick answers.

One open at a time. The full list has 35 questions.

What is StoreX?

StoreX is QGenx’s retail operations system. It has Online Operations for channel orders and packing, and Store Operations for store supply and reconciliation.

Why two tracks?

They solve different problems and use different stock structures. We keep them separate so each stays clear.

Is StoreX an online store?

No. It is a back office for orders you already receive, not a storefront.

Does it connect to marketplaces directly?

Orders come in by CSV. Direct marketplace API connection is not part of the current offer.

Is it an accounting system?

No. It reconciles retail quantities and creates credit and debit notes, but it is not a ledger.

Who is StoreX for?

Brands with online channels, warehouses and stores that need packing, supply and reconciliation to line up.

Do the online and store tracks share stock?

Their stock structures are separate. Automatic synchronisation between them is not offered.

How does packing verification work?

Packers verify by tracking number or product barcode, and can reprint a label.

What are batches?

Groups of imported orders that move through allocation and packing together.

How are shipment documents handled?

Uploaded PDFs are mapped to the shipment, and manifests can be printed.

Book a QGenx product demo
QGenx demo

See StoreX on your own workflow.

Tell us about your current workflow, look at the product closest to the problem, and choose a 30-minute slot. A working walkthrough, not a slide deck.

  • 30 minutes
  • Your workflow, not ours
  • No obligation